Position Summary

Realizing all potentials of configure, price, quote (CPQ) excellence leads to reduced process complexity, higher win rates while realizing bigger average offer volumes, as well as lower quotation throughput times while achieving a higher quality in the proposal output.

 

Key Responsibilities & Accountabilities

Manage day-to-day operations as regards to the quotes received (Zendesk, Mail, Calls…)

Answer our customer, do quotations in due time and follow up (preparation, delivery…)

Work alongside with Purchasing and Store Team, to source from local supplier’s items which we may not have in stock

Achieve growth and hit sales targets

Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

Study competition to find new ways to retain customers

Make proposals to address clients’ business needs

Create and maintain a tracked calendar for all quotes

 

Compatibility with the Company’s Values

Possess an aptitude towards creating a safe environment to himself and others

Be able to commit and provide quality to his/her line of work

Strive to create a customer-driven approach

Believe that teamwork makes work more efficient and leads to better productivity

Show respect and integrity at the workplace and able to work in a team

Believe that continuous professional development is the key to continue growing within the Company and keen to attend training as required

Cultivate a strong understanding of key social and environmental issues

 

Competencies

Leadership/Management

People management and supervisory skills to supervise a team

 

Personal

Self-confident, efficient, and result-oriented

Relevant education and at least 3 years of work experience.

Excellent communication and negotiation skills (Maltese and English required)

Creativity and innovation skills

An organized approach to work

Attention to details

Patience

Problem-solving aptitude

Ability to work in a fast-paced environment

Strong work ethic

Proficiency in computer, web, excel…

Autonomous

 

Information Technology

Fluent with MS Office Applications (Word, Excel…)

 

Health & Safety

Knowledge of health and safety procedures

 

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