The services of a salesperson is required to assist clients in the Building Materials, Finishes, DIY, Pools and Gardening Department. Previous experience is a must.
NO. KEY RESPONSIBILITIES AND ACCOUNTABILITIES
1 Welcomes customers by greeting them; offering them assistance.
2 Directs customers by escorting them to racks and counters; suggesting items.
3 Advises customers by providing information on products.
4 Helps customer make selections by building customer confidence; offering suggestions and opinions.
5 Documents sale by creating or updating customer profile records.
6 Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
7 Contributes to team effort by accomplishing related results as needed.
PHYSICAL REQUIREMENTS / WORKING CONDITIONS
Work on a full-time from Monday to Sunday
May be required to work Sundays depending on the shop’s needs.
Working requires standing up for extended periods. Lifting and carrying heavy items may also be required.
EDUCATION & LICENSES REQUIRED
Although qualifications are useful, work-related experience and attitude tend to be given considerable weight by employers.
On-the-job training is offered by the employer.
KNOWLEDGE / SKILLS / QUALITIES / TOOLS & EQUIPMENT USED IN THIS POSITION
• Knowledge of the products
• The ability to explain technical information in simple language
• Knowledge of competitors’ products or services
• The ability to reach sales targets
• Selling skills and techniques, including the ability to upsell
• The ability to understand the needs of different customers
• The ability to negotiate and persuade
• The ability to engage with the local community
• Interpersonal skills • Written and verbal communication skills in Maltese and/or English
• Customer care skills • IT skills • Numeracy skills • Organisational and planning skills
• Problem solving and decision-making skills • The ability to work independently and as part of a team • The ability to work under pressure and in a hectic environment
• A flair for sales • A sense of initiative • A sociable personality • A well-groomed appearance • Assertiveness • Charisma • Confidence • Diligence • Efficiency • Enthusiasm • Flexibility • Patience • Trustworthiness