POSITION SUMMARY
The service of a salesperson is required to assist clients in the Electrical Shop Section.
KEY RESPONSIBILITIES
- Welcoming customers by greeting them and assisting them.
- Directing customers by escorting them to racks and counters and suggesting items.
- Advising customers by providing information on products.
- Helping customers make selections by building customer confidence, offering suggestions and opinions.
- Document sales by creating or updating customer profile records.
- Keeping clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
- Contributing to team effort by accomplishing related results as needed.
EDUCATION & EXPERIENCE REQUIRED
- The ideal candidate must possess a school leaving certificate.
- Previous experience within the retail industry or in a similar position will be considered an asset.
- The ideal candidate must speak and write fluently in English. Fluency in Maltese shall be considered an asset.
- Knowledge of electrical and electrical products.
COMPETENCIES
- Interpersonal skills.
- Customer care skills and the ability to understand the needs of different customers.
- Numeracy skills.
- Organizational and planning skills.
- Problem-solving and decision-making skills.
- The ability to work independently and as part of a team.
- The ability to work under pressure and in a hectic environment.
- A flair for sales, with the ability to negotiate and persuade.
- Enthusiastic and has a sense of initiative.
- Knowledge of the products and the ability to upsell and cross-sell.
- The ability to explain technical information in simple language.
- Knowledge of competitors’ products or services.
- The ability to reach sales targets.
- Basic IT Skills.
- A well-groomed appearance.